NKDZ Caledonia LLC respects the privacy of every person who contacts the yard, books a load, requests a quote or visits this website. This Privacy Policy explains what information the company collects, why the company collects it, how the company uses it, how long the company keeps it, and the choices that remain available to each visitor and customer.
NKDZ Caledonia LLC operates a quarry and stone supply business from 582 S Grant St, Mapleton - 84664-4356, United States (US). The company sells dimension stone, landscape rock, crushed aggregate, custom stair and coping, quarry blocks, and delivery with crane placement. This policy covers the website at www.nkdzcaledonia.lat and every enquiry, booking and transaction handled through the yard office.
By using this website or by sending an enquiry to the yard office, a visitor accepts the practices described in this Privacy Policy. A visitor who does not accept these practices should not use the website and should contact the office by telephone instead.
1. Scope of This Policy
This Privacy Policy applies to the website operated by NKDZ Caledonia LLC and to the personal information that the company receives through that website, through email, through telephone calls and through in person contact at the yard. The policy does not apply to information that a customer provides to a third party, including a bank, a freight carrier or a payment processor acting under its own privacy terms.
The company does not knowingly collect information from a person who is not legally able to enter a contract, and the company does not direct any part of this website to such a person. The policy describes the position of the company as the controller of the information that the company decides how to use.
Where a customer acts for a business, the company may hold information about that business and about the individuals who work for it. That information is treated in the same way as the information of an individual customer and is protected by the same safeguards and retention rules described in this policy.
2. Information the Company Collects
The company collects information that a visitor or customer chooses to provide. When a person completes the contact form, sends an email, places a telephone call or visits the yard office, the company may record the following categories of information.
- Identity details such as a full name, a company name and a role or title.
- Contact details such as a postal address, an email address and a telephone number.
- Enquiry details such as the service requested, the grade of stone, the quantity, the drawing reference and the required date.
- Delivery details such as a site address, an access description and a preferred placement window.
- Transaction details such as a ticket number, a weigh reading, an invoice reference and a payment status.
- Correspondence such as the content of emails, messages and notes taken during a telephone call.
The company does not ask for a social security number, a driver licence number, a passport number or any similar government identifier, and a visitor should not send such information through the website. The company does not request full payment card numbers by email. Where a card payment is arranged, the company uses a payment provider and does not store the full card number in its own systems.
A person may choose not to provide certain information. If the information is needed to quote, cut, weigh or deliver a load, the company may be unable to complete that request without it.
3. Information Collected Automatically
When a visitor loads a page on this website, the hosting service may record standard technical information in a server log. That information can include the internet protocol address, the browser type and version, the operating system, the referring page, the pages viewed and the time of the visit. The company uses this information to keep the website available, to diagnose faults, to prevent abuse and to understand in general terms how the site is used.
The website is built with plain pages and a single shared stylesheet and script. It does not run an advertising network, it does not embed a social media tracking pixel, and it does not sell attention to a data broker. The logs that the hosting service produces are used for security and operations rather than for profiling an individual visitor.
Technical information may be aggregated into statistics such as the number of visits in a month or the most viewed page. Aggregated statistics do not identify a person and may be retained for planning purposes for as long as they remain useful to the company.
4. Why the Company Uses Information
The company uses personal information for purposes that are directly connected to running a quarry and stone supply business. Each purpose is limited to what is necessary to serve the customer and to meet the obligations of the company.
- To respond to an enquiry about dimension stone, rock, aggregate, stair and coping, quarry blocks or delivery.
- To prepare a quote, a ticket or a schedule and to confirm a grade of stone.
- To arrange a cut, a crush, a stock reservation or a delivery window.
- To weigh a load, to print a ticket and to record the grade against the load number.
- To invoice a customer, to process a payment and to keep proper business records.
- To arrange crane placement and to confirm site access before a delivery.
- To answer a question, to resolve a complaint and to improve the service over time.
- To meet a legal, tax, safety or insurance obligation that applies to the company.
The company does not use personal information for an unrelated purpose without first informing the person and, where the law requires it, obtaining consent. The company does not make a decision about a person by automated means and does not build a profile of a person for the purpose of predicting behaviour.
5. Legal Grounds for Processing
Where the law requires a legal ground for processing, the company relies on one or more of the following grounds. The company relies on the performance of a contract when the processing is needed to quote, supply, deliver or invoice a load. The company relies on a legitimate interest when the processing is needed to run the yard safely, to keep records, to prevent fraud and to answer enquiries in the ordinary course of business.
The company relies on consent when a person asks to receive a newsletter, a seasonal booking notice or another optional message. Consent can be withdrawn at any time, and a withdrawal does not affect processing that already took place on the basis of that consent.
The company relies on a legal obligation when the processing is required by tax law, safety law, insurance conditions or a valid request from a public authority. Where a person has a question about the ground that applies to a particular activity, the office can explain the position on request.
8. Service Providers and Processors
A service provider that handles personal information on behalf of the company acts as a processor. The company remains responsible for the information and takes reasonable steps to confirm that a processor applies appropriate safeguards. Those steps can include a written agreement, a confidentiality obligation and a review of the security measures that the provider describes.
Providers of hosting, email, accounting, payment and haulage services each receive only the information that the relevant task requires. A haulage provider receives the delivery address and the contact details needed to complete a run. An accountant receives the invoice and payment records needed to keep the books. A hosting provider receives the technical log data described earlier in this policy.
If a processor is located in another country, the company takes reasonable steps to confirm that the information remains protected to a standard comparable to the standard described in this policy, as explained in the section on international data transfers below.
9. How Long Information Is Kept
The company keeps personal information only for as long as it is needed for the purpose for which it was collected, or for as long as a legal, tax, safety or insurance obligation requires. Retention periods are set with reference to the type of record and to the risk that a longer period would create for the person concerned.
- An enquiry that does not lead to a booking is kept for a reasonable period so the company can follow up, then removed.
- A booking, ticket and weigh record is kept for the period needed to support the transaction and any warranty.
- An invoice and a payment record is kept for the period required by tax and accounting law.
- A safety or incident record is kept for the period required by safety law and insurance conditions.
- A marketing consent record is kept until the consent is withdrawn, plus a short period to evidence the withdrawal.
When a retention period ends, the company deletes the information or removes the details that identify a person, so that the remaining record can no longer be linked to an individual. Secure deletion methods are used for electronic records, and paper records are destroyed by a suitable method.
10. How Information Is Protected
The company uses technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration and disclosure. Those measures include access controls that limit who can see a record, the use of reputable service providers, the keeping of backups, and the training of staff on the handling of customer information.
Access to the office systems is limited to the people who need it for their work. Passwords are kept confidential, and access is withdrawn promptly when a person leaves a role. Paper records are held in a locked area, and a visitor to the yard office is not left alone with customer files.
No method of transmission over the internet and no method of electronic storage is completely secure. The company cannot promise absolute security, but the company works to keep the risk low and to respond quickly if an incident occurs. If a breach creates a risk to a person, the company will notify the affected person and the relevant authority as required by applicable law.
11. Privacy Rights and Choices
Depending on where a person lives, the law may grant specific rights over personal information. The company honours these rights for every customer and visitor who makes a valid request, regardless of where the request originates, to the extent the law allows.
- The right to be informed about how personal information is used.
- The right to request a copy of the personal information that the company holds.
- The right to ask for a correction when a record is inaccurate or out of date.
- The right to ask for deletion when the company no longer has a lawful reason to keep a record.
- The right to object to a particular use, including the use of information for direct marketing.
- The right to ask for a restriction on processing while a concern is investigated.
- The right to withdraw consent at any time where consent is the ground for processing.
- The right to receive certain information in a portable format where the law provides for it.
The company will not discriminate against a person for exercising a privacy right. A request is handled without charge in the ordinary case, and the company will explain the reason if a request cannot be met in full.
12. Access, Correction and Deletion
A person who wishes to access, correct or delete personal information can contact the yard office by email at office@nkdzcaledonia.lat or by telephone at +16694994269. The request should describe the information concerned and state what action is sought, so the office can identify the correct record and respond without delay.
The company may ask for enough information to confirm the identity of the person making the request. That step protects the privacy of the person and prevents an unauthorised person from obtaining a record. The company will respond within the period required by applicable law and will explain any lawful reason that limits the response.
Where a record must be kept for a legal or accounting reason, the company may be unable to delete it. In that case the company will explain the reason and will limit the use of the record to the purpose that requires its retention.
13. Privacy for Children
This website and the services of NKDZ Caledonia LLC are intended for adults and for businesses. The company does not knowingly collect personal information from a child. A child should not submit an enquiry or a booking through this website.
If the company learns that it has collected personal information from a child without the involvement of a parent or a guardian, the company will delete that information as quickly as possible. A parent or a guardian who believes that a child has provided information to the company can contact the office at office@nkdzcaledonia.lat or at +16694994269 and the company will take appropriate action.
The company encourages parents and guardians to discuss the use of the internet with children and to supervise the information that a child shares online.
14. Marketing Communications
The company may send a seasonal notice about landscape rock, aggregate booking or another yard service when a customer has asked to receive such a message or when the company has a lawful basis to send it. Every marketing message includes a simple way to stop future messages.
A person can opt out of marketing at any time by using the unsubscribe route in the message, by writing to office@nkdzcaledonia.lat or by calling +16694994269. The company will act on an opt out promptly. An opt out does not stop messages that are necessary to complete a booking or to confirm a delivery.
The company does not buy a marketing list and does not add a person to a marketing list merely because that person made a single enquiry. Transactional messages such as a quote, a ticket confirmation or a delivery notice are not marketing and are sent as part of the service.
15. Third Party Websites
This website may contain a link to another website, such as a mapping service, a supplier page or a public authority page. A link does not mean that the company controls the other website or endorses its privacy practices.
When a visitor follows a link and leaves this website, the privacy policy of the other website applies. The company encourages a visitor to read that policy before providing personal information. The company is not responsible for the content, the security or the privacy practices of a website that it does not operate.
16. International Data Transfers
The company operates in the United States, and personal information is ordinarily stored in the United States. A service provider located in another country may process a limited part of the information, for example when a hosting or email service routes data through a data centre abroad.
When personal information is transferred to another country, the company takes reasonable steps to confirm that the information remains protected. Those steps can include the use of a provider that agrees to standard contractual terms, a review of the security measures that the provider applies, and a limit on the information that is transferred to the minimum needed for the task.
A person who would like more detail about an international transfer that affects the person can contact the office and the company will provide the relevant information.
17. Changes to This Policy
The company may update this Privacy Policy from time to time to reflect a change in the law, in technology or in the way the company works. When the policy changes, the company will post the revised version on this website and will update the effective date shown on the page.
A material change that affects the rights of a person will be communicated by a clear notice on the website and, where the law requires it or where the company holds a contact address, by a direct message. Continued use of the website after a change takes effect indicates acceptance of the revised policy.
The company encourages a customer to review this policy occasionally so that the customer remains informed about how personal information is handled at the yard.
18. How to Contact the Company
A question, a concern or a request about this Privacy Policy can be sent to the yard office. The company will review the matter and respond within a reasonable time.
If a person is not satisfied with the response of the company, the person may have the right to raise the matter with a supervisory authority or with another body that handles privacy complaints in the relevant jurisdiction. The company will cooperate with a lawful review of the matter.